Should you need to wash the collar you have or get a new one from us. Use the illustration
and instructions shown below for the disassembly and reassembly of your receiver collar.
Using the Dog Guard Key to loosen the probes (turn Counter-clockwise). Then remove
all washers and resisters, if any. These may take a few minutes to break free, but once
everything comes apart, follow the steps below to assemble.
1. Place collar on receiver over posts.
2. Place a nylon or rubber washer over each post.
3. If you have a shunt or resister, put that on.
4. Place lock washers over posts.
5. If possible, use one small drop of “Locktite” (blue, non-permanent) on each post.
Make sure the Locktite is only on the metal post. Check the probes often to make
sure they are not loosening.
6. Screw on probes. Turn clockwise. Do not over-tighten!
Be very careful when you tighten the probes to avoid snapping off the threaded posts which
are not covered under the warranty.
Check your pets’ receiver collar often for a proper fit.
Adjusting The Receiver Collar To Your Pet
The receiver must be placed on the outside of your dog’s collar so that it is situated
horizontally under his neck. To do this, follow the steps below:
1. Fit the nylon collar to your pet’s neck.
2. Hold the buckled strap by the buckle so that the receiver hangs vertically. When
the receiver is attached to the strap it will hang under your dog’s neck, directly
opposite the buckle.
3. Make sure the probes protrude on the inside of the collar so they touch your dog’s
neck. Use long probes for longhaired dogs and small probes for shorthaired dogs.
4. To ensure a consistent signal, the collar must be secured as illustrated below. To
do this, make sure the probes are closest to the pet’s chest so that the receiver
hangs down at a slight angle.
Changing The Batteries
Be sure to change your batteries on schedule. If you stay on our battery plan, you’ll
never have to wonder when your batteries need to be changed. They will be mailed to
you when they need to be changed.
*Remember: Use of batteries not approved by Dog Guard will void the receiver’s
Using a coin or a Dog Guard battery cap key, turn the battery cap counter-clockwise to
unscrew and remove the old battery (it will drop right out).
Inspect the underside of the battery cap and the battery compartment to make sure that it
is clean and there is no corrosion. Also check the battery o-ring to make sure that it is not
cracked, dried out or broken.
Insert the new battery with arrow pointing outward (+ side up) and screw the cap back
on, turning the coin clockwise. Do not over tighten the battery cap. Doing so will crack
the receiver case and/or short out the receiver. Hand tighten, then turn battery cap 1/4 to
1/2 turn using a Dog Guard key. Be sure to test your new battery at the fence line with the
IMPORTANT – Do not use a screwdriver to remove the battery cap as you may tear
the O-ring or crack the casing. Remember + (positive) end of the battery always goes
out or up.